10th International Congress on Information and Communication Technology

Authors - Otshepeng Lethabo Malebye, Tevin Moodley
Abstract - This paper explores integrating Knowledge Management principles within Project Management frameworks to address critical challenges project teams face, such as diminishing individual experience and employees applying their knowledge to the projects in which they are a part. This paper identifies common problems encountered in knowledge sharing, such as tacit knowledge externalisation and documentation within project environments, by exploring the KM principles and their relevance to project success. A proposed solution is presented by looking at existing systems, such as DocuWare and frameworks, Knowledge Management, and Project Management. This paper introduces a framework to demonstrate the significance of employing systematic processes for identifying, capturing, sharing, and applying knowledge within project teams. It utilises techniques such as interviews, post-project reviews, communities of practice, and training. By using the integrated approach, the proposed solution aims to solve knowledge silos, facilitate tacit knowledge externalisation, and improve knowledge documentation.