10th International Congress on Information and Communication Technology

Authors - Etian Ngobeni, Sara Grobbelaar, Christopher Mejia-Arguata
Abstract - Infrastructure maturity models largely guide an organization towards adopting advanced technologies. However, the knowledge on how such models can be developed for wholesale food markets is still lagging. This study fills the gap by using a pragmatic approach and the application of design science research methodology to develop a roadmap to developing a maturity model for infrastructure in wholesale food markets. This paper proposes a three-phase comprehensive framework for developing a maturity model.