10th International Congress on Information and Communication Technology in concurrent with ICT Excellence Awards (ICICT 2025) will be held at London, United Kingdom | February 18 - 21 2025.
Authors - Amalia Mukhlas, Shahrinaz Ismail, Bazilah A. Talip, Jawahir Che Mustapha, Juliana Jaafar Abstract - The pharmaceutical industry’s significant influence on other sectors underscores the urgency of implementing sustainable systems. Technology offers invaluable tools for achieving this goal. This study examines the challenges faced by pharmaceutical websites to function in collaboration and governance, emphasizing the difficulties in providing accessible and relevant information. Using experiential observation, it highlights governance-related inefficiencies in website design. The proposed solutions focus on improving the website usability for transparency, accountability and social involvement in line with sustainable systems practices. The findings disclose the suboptimal design of many pharmaceutical websites, hindering collaboration with external parties, specifically academic and potentially impact the industry’s sustainable efforts.
