10th International Congress on Information and Communication Technology

Authors - Pesta Evaria Simbolon, Himsar Silaban, Khasan Effendi, T. Herry Racmatsyah
Abstract - Currently, the professionalism of expert staff at the House of Representatives (DPR RI) is influenced by various interconnected factors such as work management, coordination, compensation, qualifications, and competence. This study aims to identify the key factors affecting the professionalism of expert staff at DPR RI and provide recommendations to improve their performance. A qualitative research method was employed using thematic analysis, grounded theory, and triangulation through NVIVO 14 to analyze interview data and relevant documents. The results indicate that work management and coordination, competitive compensation, staff qualifications and competencies, rigorous recruitment and selection processes, and objective performance evaluations are the primary factors influencing professionalism. Furthermore, professional development and clear career paths enhance staff loyalty and performance, while benchmarking against industry standards offers insights into best practices that can be adopted. Addressing challenges and barriers in the workplace and ensuring a clear organizational structure help define roles and responsibilities. High-quality support from expert staff and satisfaction with compensation has a direct impact on the effectiveness of DPR RI. Thus, DPR RI must focus on and improve these factors to ensure the optimal efficiency and effectiveness of expert staff, ultimately supporting the overall performance and effectiveness of DPR RI.